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Service Project Manager

  • Remote
    • Poznań, Poland
  • PLN 16,000 - PLN 22,000 per month
  • Heads & SD

Job description

We're building a brand new service from scratch - one meant to become a core part of what Appunite offers. Someone needs to own getting it there: coordinating dozens of moving, interlinked pieces (documentation, tools, reviews, cross-team syncs) that all need to click into place before this service goes live.

This isn't a role where you set up a process and step back. You'll check where reality diverges from the plan, then close that gap yourself - planning, prioritizing, and actually pushing execution week over week. You'll work closely with GTM, Client Success and Service Delivery leads, plus outside consultants when needed.

If you like working close to the ground - running your own backlog, syncing people who don't report to you, and making things happen instead of waiting on someone else's plan - this is built for that.

What we offer

  • Salary: 16 000 - 22 000 PLN net/month B2B - depending on your experience

  • Remote first approach

  • A ~1.5–2 year initiative with a clear mandate and real ownership

  • Fast onboarding - the full project documentation fits in about 4 pages of Notion

  • Dedicated focus on one initiative, not split across unrelated projects

Job requirements

  • A broad project management background - you've been the one-person glue holding together work across multiple departments, not just running your own dedicated team.

  • Experience aligning stakeholders without direct authority over them - you know how to sync people through influence, not hierarchy.

  • A hands-on mindset - you start by checking actual state against the plan, then move straight into planning and execution, not just oversight.

  • Strong core PM skills: backlog management, prioritization, keeping people and deadlines in sync, and reliably getting things over the line.

  • Fluent Polish and English.

Nice to have

  • Experience in service design - not required, but it sharpens how you close the gap between current and future state on a service blueprint.

Responsibilities

  • Own and prioritize the initiative's backlog (kanban) - track what's shipped, what needs review, and what's blocking progress.

  • Coordinate stakeholders across departments: design (UX), integration/automation, Service Delivery, and Client Success.

  • Drive the creation of documentation, processes and reports that stand on their own - not dependent on one person's memory.

  • Keep a weekly rhythm - make sure the initiative visibly moves forward every week, no exceptions.

  • After launch, keep iterating: observe, validate hypotheses, and shape v2 and v3 of the service.

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Perks and benefits

Paid time off and sick days also for B2B contracts

Education & Training Budget

Remote first approach with flexible working hours

Spacious and stylish office if you prefer working on site

Organise team office space in your city

Private healthcare & life insurance

Co-financed multisport membership

Book formula - make a book-wish and we’ll grant it!

Being part of company events and meetups

English lessons with a native speaker

A brand MacBook to work on

Additional budget for team outings

Got questions?  Feel free to contact us!

You will be in good hands! Our team will help guide you through the recruitment process and maintain communication throughout as well as share feedback with you.

Kinga Szałek

I see work as a genuine passion. For me, it’s about finding fulfillment and joy in what I do. By discovering new people, their unique talents and understanding their perspectives, I have the opportunity to build collaborative teams that continually grow. I invite you to join Appunite to be part of our thriving Team.

Milena Stareńczak

I believe that the Human Being always comes first: their story and needs. Only then we are able to come up with the best solutions. It's an approach that shines through in my role as a recruiter and psychologist on a daily basis. Still in search of creating the best recruitment process and candidate experience.

Magdalena Adamczak

Can a workplace be made up of inspiring people who are the missing piece of the company's puzzle and together create a space for activity and growth? Yes, at Appunite on a daily basis, the curiosity is learn about people and other perspectives never leaves me. I'm in doing sourcing amazing people, sounds good! Are you in?

Maciej Matwiejczyk

I'm passionate about making recruitment simple and effective, always upholding honesty and transparency throughout the process. I focus on the bigger picture in recruitment, ensuring every step aligns with long-term success. My approach prioritizes support and meaningful feedback for everyone involved, building strong connections and lasting matches.